To qualify for wholesale pricing, you MUST have a state sales tax
ID number and either an FEIN or SSN for business tax reporting.

• MINIMUM ORDER: $100 before shipping.
• ACCOUNT REQUIREMENTS: To qualify for wholesale pricing you must have a state sales tax ID number and either an FEIN or SSN.
• SHIPPING: All orders are shipped FOB Kansas City, Missouri and generally in 1-2 business days. Our default shipping method within the continental US is via UPS. Orders going to Hawaii and Alaska are generally shipped via USPS Priority Mail. These are only our default shipping methods because they are the least costly, any customer may opt to have their order shipped using a faster method The customer is responsible for all freight charges, COD fees, insurance and handling charges, all of which will be included in the COD or credit card charge.
• PAYMENT OPTIONS: Initial orders must be paid by COD money order or if paying by credit card, they must be shipped to the billing address of the card. Once a customer has purchased $2500 in merchandise, they may apply to pay by COD company check or to have credit card orders shipped to an address other than the billing address. If approved, they will be able to do so for 10% of their total purchases (i.e., if you’ve spent $3500, you may pay for an order up to $350 by company check). We only accept Visa and Mastercard for credit card payment. All CODs should be made payable to NTA or The National Tobacco Alliance. There will be a $30 handling fee for all “in-sufficient funds" checks; no exceptions.
• SHIPPING NOTICE: If you order through our website, you will automatically get an e-mail notice when the order ships and every customer is notified by phone when their order ships.
• BACKORDERS: Backordered and out of stock items that are listed on our site as available but have sold our since our last update will be removed from your order and you will not be charged for them. These items will not be shipped later or automatically added to your next order. Backorders can take quite a while to fill, so this policy is intended to prevent you from ending up with something that you no longer want.
• DAMAGED or MISSING ITEMS: Any damaged or missing items must be reported to us within 72 hours of receipt of the goods; there are absolutely no exceptions to this rule. If it’s the weekend, call and leave us a message, we’ll get the details the following business day. If any portion of your order arrives damaged, the damaged item(s), the box they arrived in, and all packaging material must be kept until further notice from us.
• WHOLESALE RETURNS: Only items that arrive damaged through manufacturer defect or as a result of shipping will be authorized for return. The returned merchandise MUST be in the original packaging and free of any customer marking or tags. Any return deemed not defective or damaged by shipping will not be credited or replaced. If any item is ever returned with tobacco or other resin in it, it will be discarded, no refund will be made, and you will be permanently barred from placing future orders.
• REFUSED ORDERS: On all refused orders, the customer will be charged a 10% repacking fee plus all additional freight charges if reshipment is requested or a 35% restocking/cancellation fee plus all freight charges if the order is completely refused. These fees also apply to portions of an order and will be applied to only that portion of the order. These fees must be paid before another order can be placed.
• CANCELLED ORDERS: Orders that are canceled before shipping will not be charged any cancellation fee. Orders that are canceled after shipping will be subject to a 35% restocking/cancellation fee plus all freight charges.
• PRODUCT INTENT: We are a full service tobacco company, specializing in unique tobacco accessories for collectors and connoisseurs. Every smoking article that we sell is intended solely for use with tobacco or other legal smoking alternatives. If we ever feel that a customer intends to sell our products for any other purpose or to persons under 18 years of age, they will be permanently banned from future purchases of any kind.
• COPYRIGHT INFORMATION: The pACME Pipes name(s), logo(s), and design(s) are the wholly owned trademarks of the National Tobacco Alliance. They may not be used in any way without prior specific written permission.
• ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. BULK PRICES ARE AVAILABLE ON MANY ITEMS, JUST ASK.